Return & Refund Policy
KARMEN KORMAC is a print on demand company, all products are unique and produced per order.
KARMEN KORMAC doesn't accept cancel and returns or exchanges are not supported if your ordered a wrong size, color, or simply you don't like the product. My Print Providers don’t have inventory space to keep the unwanted items.
Once an order has been sent to production it is sent to the Print Provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or the you ordered the wrong size or color, KARMEN KORMAC is not responsible and will not offer replacements or refunds. You are responsible of capturing the right information
However, I can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such. Just please send a photo of the received product and if that really incorrect we will ship a new one ASAP or give a refund.
If your shipping address was incorrect and the product arrived for another address, I can ship a new one however the reshipment's cost is $10, otherwise I can refund the shirt's price. (shipping price not)
In case a replacement order is arranged, there is no need to send the original order back to us.
Please feel free to contact me, if you have any issues, I will do everything possible to correct the situation and provide the most suitable solution to you, depending if the replacement or a refund is eligible or not.
KARMEN KORMAC doesn't accept cancel and returns or exchanges are not supported if your ordered a wrong size, color, or simply you don't like the product. My Print Providers don’t have inventory space to keep the unwanted items.
Once an order has been sent to production it is sent to the Print Provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or the you ordered the wrong size or color, KARMEN KORMAC is not responsible and will not offer replacements or refunds. You are responsible of capturing the right information
However, I can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such. Just please send a photo of the received product and if that really incorrect we will ship a new one ASAP or give a refund.
If your shipping address was incorrect and the product arrived for another address, I can ship a new one however the reshipment's cost is $10, otherwise I can refund the shirt's price. (shipping price not)
In case a replacement order is arranged, there is no need to send the original order back to us.
Please feel free to contact me, if you have any issues, I will do everything possible to correct the situation and provide the most suitable solution to you, depending if the replacement or a refund is eligible or not.